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What to do if compressed foam mattress is damaged during shipping?
2021-09-25
If you find out that compressed foam mattress has been damaged, please send us the photos as detailed as possible. We will confirm it first and contact with you immediately. Please rest assured. We have professional after-sales team who is ready to serve you and solve your problems about the damaged good efficiently. Our cooperation with reliable and trustworthy forwarders ensures the safety of goods during transportation. Under special circumstances, if something happened to your goods, we will handle it professionally.
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With many years of experience in producing king mattress in a box, JINLONGHENG FURNITURE CO.,LTD is developing into a strong competitor in this industry. Jinlongheng Furniture produces a number of different product series, including innerspring foam mattress. This product is a hypoallergenic one made from inorganic materials, which is able to reduce allergic reactions to the skin. JLH products have passed CFR 1633 and BS 7177. The product is eco-friendly. Its recyclability helps people reduce the harmful impact of the cabinets having on the environment. Hand-tufted mattress is good enough that could be rolled and compressed in a box.
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We unswervingly uphold the service concept of 'Customer First'. We will spare no effort to produce products that cater to our customers, and we will work hard to improve customers' satisfaction rate by practicing active listening and following up their orders.

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