What should I do once I receive luxury mattress imperfections?

The first thing for you to do is to contact us. At JINLONGHENG FURNITURE CO.,LTD, we have been always adhering to the business principle of "Quality First" and conducting strict quality control on every process. We take pride that we have a promised high qualification rate of our exquisitely-made products. However, due to many reasons like the negligence of our staff and occasional mistakes, there are few imperfections delivered out of our factory along with those high-quality products. Please understand that and we will solve this problem very well. Send us the imperfections and we will replace them to perfectly new products or refund the money on them to you.

Jinlongheng Furniture is a comprehensive enterprise which integrates research and development, production, sales and service of bed base. Jinlongheng Furniture's bed base series include multiple types. The product produces an exact result every single time. It can repeat the exact same task over and over again with the same level of detail and precision. Each spring is sealed in a strong fiber bag to prevent mould or insects effectively. This product has been given more expectations in the market.

We endeavor to achieve environmental-friendly production procedures. We will set up a QC team to control waste and monitor energy consumption to minimize the use of resources.